Launch of new Cloud upload capability

 We have expanded our capture offer with the launch of a new Cloud upload functionality, alongside an updated version of CaptureMe, our mobile research solution.

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LivingLens brings new consumer context and voice to BuzzBack clients

We’re delighted to be working with BuzzBack, as we share a passion for connecting brands with their consumers and for delivering insight in engaging ways.  The partnership integrates LivingLens’ video, image and audio capture and analysis[…]

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LivingLens selected as Maru/edr video partner

We are delighted to announce our partnership with Voice of the Customer (VoC) specialists Maru/edr. The partnership provides customers of Maru/edr with the latest video data capture and analysis capabilities for use across a broad range of VoC[…]

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How data privacy can create a win-win situation for consumers and brands

It’s hard to escape the topic of data privacy at the moment, whether it’s a breach or misuse of data making the news headlines or, if like me, you have been inundated with emails asking you to ‘opt-in’. The GDPR deadline is almost here, which brands[…]

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How to manage consumer video content in a GDPR compliant world

With the GDPR deadline just around the corner (is 2018 flying by for anyone else, or is it just me?), I’m sure that you have most bases covered – email marketing lists, customer databases, new processes, training etc. But, have you considered the[…]

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LivingLens enhance video intelligence platform with emotional facial, tonal and object recognition

LivingLens is excited to reveal its latest capabilities for analyzing consumer video content with the launch of advanced recognition capabilities, including facial emotional recognition, tonal recognition and object recognition

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Customer Experience: It's getting emotional

What was the last brand interaction you told your friends about? Was is a good experience or were you warning them to avoid a brand at all costs? Whether positive or negative, memorable experiences are what gets talked about. Average experiences[…]

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[VIDEO] Market Research trends in 2017, a LivingLens perspective

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So many ways to shop, so little time

As the purchase journey becomes more complex, the need for shopper insights at speed has increased. At this time of year, shopping is high on my list of priorities. Some of my friends are able to shop throughout the year and calmly have everything[…]

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How to completely change the way insight video is used in your business

Email search has been a life saver for me on several occasions. I’ll be honest, my emails can appear like a mass of seemingly disorganised information, that would probably give some people sleepless nights. Every now and again, I need to resurrect a[…]

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