The Five Research Habits of Highly Successful Businesses

Do you currently work for an organization that is a global entity? Has your organization become somewhat of a household name in its market sector? Has your organization seen massive expansion in the last decade from relatively meager beginnings? If[…]

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The Role Technology Plays in the Evolution of Market Research

Cutting-edge, integrated technology is allowing us to extract more insights than ever before, helping to drive innovation and growth. Video tools in particular have become increasingly popular as a means for enacting research automation.

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Is our current global situation giving us the opportunity to understand consumers like never before?

All researchers have had to adapt to new ways of working this year. One of the biggest changes they’ve had to make is how they’ve gone about gathering audience insight – with virtually all researchers having to conduct focus groups and in-depth[…]

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Big data isn’t human. Is a video-first approach the answer?

Times have changed dramatically in the last several months as a result of the global COVID-19 pandemic. Like never before, all of us have been forced to adapt to the so-called ‘new normal’ in our personal and professional lives. Although many[…]

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Medallia LivingLens ranks 5th in UK’s Top 100 SmartTech Innovators

Medallia LivingLens has been recognized with a prestigious nationwide innovation award run by tech publication BusinessCloud Media.

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We’ve been nominated for the 100 SmartTech Innovators ranking

LivingLens has been shortlisted for a prestigious nationwide innovation award run by tech publication BusinessCloud Media.

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Welcome to the enhanced LivingLens platform!

Today we've released an enhanced version of our leading video intelligence platform, which has been rolled out across our client base of global brands, market research agencies and technology providers.

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LivingLens selected as Maru/edr video partner

We are delighted to announce our partnership with Voice of the Customer (VoC) specialists Maru/edr. The partnership provides customers of Maru/edr with the latest video data capture and analysis capabilities for use across a broad range of VoC[…]

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Customer Experience: It's getting emotional

What was the last brand interaction you told your friends about? Was is a good experience or were you warning them to avoid a brand at all costs? Whether positive or negative, memorable experiences are what gets talked about. Average experiences[…]

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[VIDEO] Market Research trends in 2017, a LivingLens perspective

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