LivingLens selected as Maru/edr video partner

We are delighted to announce our partnership with Voice of the Customer (VoC) specialists Maru/edr. The partnership provides customers of Maru/edr with the latest video data capture and analysis capabilities for use across a broad range of VoC[…]

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Customer Experience: It's getting emotional

What was the last brand interaction you told your friends about? Was is a good experience or were you warning them to avoid a brand at all costs? Whether positive or negative, memorable experiences are what gets talked about. Average experiences[…]

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[VIDEO] Market Research trends in 2017, a LivingLens perspective

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So many ways to shop, so little time

As the purchase journey becomes more complex, the need for shopper insights at speed has increased. At this time of year, shopping is high on my list of priorities. Some of my friends are able to shop throughout the year and calmly have everything[…]

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LivingLens proves ideal video capture & analytics choice for Millennial specialists, YouthSight

We are delighted to announce our new partnership with leading youth market research agency YouthSight. YouthSight have signed up to an ongoing partnership agreement, to capture and analyze video across a broad range of both qualitative and[…]

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Enrich your surveys with video: Top tips for success

The value that video can bring to an organisation is significant.

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6 compelling reasons you should be using video questions in surveys

Using video within research isn’t new. However, advancements in technology and changes in consumer behaviour now mean you can gain a qualitative output on a quantitative scale, by including video questions in surveys.

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